FAQ

What is a "flash" print?
A Flash Print is when we double print a color on your shirt. If you're printing light ink on dark shirts, we'll usually print that light color twice so that the dark fabric doesn't show through the light ink. This only costs you $.15 per shirt, and will make your shirts look a million times better. 

Why do dark shirts cost more to order?
Because they're more expensive to buy blank, and it's harder to print on them. Dark shirts, in general, cost about $1 more even before they're printed. In addition, we usually have to print extra layers of ink for your design to look good.

Can I use a picture from my web site on my shirts?
No. Web images are saved at 72 pixels per inch. We need at least 200 pixels per inch to get a decent print. The rule of thumb is that if you print an image out on a good laser printer at the size you want it printed on your shirt, and it looks jagged or ugly, that's what the final print from us will look like. 

Why are shirts more expensive this year as opposed to last?
The price of cotton has risen almost 2 1/2 times since January 2010, and continues to rise, which has had an impact on the entire clothing industry. We will continue to strive to provide you with the best possible prices during these unstable times.

Why should I choose a digital printed shirt?
In the last few years, several digital t-shirt printers have come on the market. We've chosen the one that we feel is the best on the market, the Brother G541. When deciding whether to print a process design digitally or by screen process, several factors come in to play.

• Screening is much faster than digital imaging. Per shirt cost in short runs will always be higher screening than when printing digitally. Short runs will almost always be most cost effective printed digitally. Per shirt costs in long runs will be higher digitally than when screened, however, the set-up costs for screening may offset the savings of the faster screening process. We'll be happy to price your job both ways to ascertain the most cost effective way to go. 
• Digital printing will produce a job with greater detail than you can get with screen printing. If your job has extremely fine detail, you might choose to go with digital imaging even when it's more expensive. Again, we'll be happy to discuss the options with you. 
• Because there are no set-up charges and minimal set-up time with digital printing, sampling is much more cost effective with this process.

Contact us to see if digital printing is right for your next project

What is the difference between screen printed shirts and digitally printed shirts?
Yes. These are the differences:

• Screen printed shirts can be printed on light and dark colored shirts; digital prints are not. An individual screen must be made for each color that is used. Screen printing is much more economical for larger amounts of shirts and a screen print
• Digital prints can be many colors, as long as it is printed on a white or a light colored shirt. This is a particularly good option for printing a small amount of shirts with many colors, including shirts using photographs.

Is there a minimum order?
Yes and no. For screen printed shirts we have a minimum of 12 shirts per screen needed. In other words if you need shirts with a one color front and a one color back the minimum would be 24 shirts. For digital prints there is no minimum.

How fast can you get my shirts to me?
The absolute fastest we can print shirts for you is 3 days plus shipping. This assumes that the shirts are available in our Seattle warehouse. Remember though, that you'll be paying for the rush (and even more for rush shipping if you need that), so try to plan ahead and place your order 2 or 3 weeks before you actually need the shirts.

What is your return policy?
If we print your shirts wrong, we'll redo them right. If we print your order wrong because of an error on our end, we'll reprint or replace your order for free. If it becomes a rush job because we messed up for you, we'll rush the printing as much as we can. 

If your order is wrong because you didn't proof the images we sent you, or you picked out the wrong color, brand, size, etc, we'll work with you to reprint them, but we accept no responsibility for the error.

What is your refund policy?
If your order is wrong because of an error on our end, send them back and we'll credit your Possibili Tees account. If they're wrong because of an error on your end, we do not offer a refund or credit. 

If you'd like to cancel your order, you are responsible for whatever work or inventory we've put into your job up to that point. You are also responsible for a 5% cancellation fee, which is five percent of your total order.

Can I Cancel My Order?
Yes! You may cancel your order at any time, but you are responsible for processing fees, restocking costs and any other expenses incurred by us between the time we received your payment and the cancellation request was received.
General cancellation fees are approximately 15% of your payment, but we'll work with you to keep these costs as low as possible.

Do you accept credit card payments?
Yes! We can accept your Visa/MasterCard, American Express, and Discover over the phone.. We can also accept cards via PayPal. If you don't already have an account, go to paypal.com and sign up

Can I write you a personal check?
You can, but it will delay your order for up to a week while we wait for it to clear. We recommend sending a money order or using PayPal.

When does the clock start for my job's turnaround time?
As soon as we've got final artwork and payment in full. We need payment up front and artwork before we can start processing your order. So if you're in a hurry, make sure you've got those two items ready to go so your shirt printing order isn't delayed. 

Will you drop ship my shirts to multiple locations?
Yes. We will send your shirts wherever you want. Just keep in mind that shipping them all together will save you some money. We ship anywhere in the United States with UPS being our shipping service of choice.

How do I decide what size to print the design on my shirt?
Measure it. We recommend measuring other shirts you have with similar designs. You can also cut out a piece of paper to the size you think you want printed and hold it up to your shirt

How do I know that you're going to print the images where I want them printed?
We will send you a proof with approximate size and placement. Before we submit the final order to our printers, we send you a .gif file for your approval.

Is there a catalog of clothing that I can look through?
Yes. Our Clothing Catalog (insert link) has practically everything (but not EVERYTHING) that we can print on. If you don’t see it or can’t find it, please contact us by phone or email so that we might assist you.